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Risky business at the London Underwriting Centre

LondonUnderwritingCentre.gifOn the face of it Aramark had a darn good 2007 with a number of high profile contract wins including the BBC and HBOS.

It also opened a fancy new innovation centre at the London Underwriting Centre, getting Gordon Ramsay, no less, along on launch night to endorse it.

Aramark’s Innovation Centre is a collection of its "high street" offerings, technology and a demonstration kitchen, put in place to showcase the range of options it has to offer customers.

So it was probably with a few choice oaths that the news Aramark has been replaced to cater for underwriter Catlin, one of the LUC's larger tenants, was received at its headquarters at Millbank Tower, London.

Catlin invited boutique contract caterer Harbour & Jones (H&J) to handle its hospitality last year and a free issue coffee bar leaving Aramark running the remaining coffee bar, auditorium and conferencing and banqueting at the site.

However, so impressed were the bods at Catlin with H&J that they have given Aramark the boot and given the little guys the entire contract, which has an annual turnover of £1m.

Probably not the sort of innovative approach Aramark had in mind, one suspects.

Aramark takes over HBOS contract>>

Harbour & Jones: Silver screen service>>

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This page contains a single entry from the blog posted on January 14, 2008 7:41 AM.

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