VisitBritain's chairman's comments yesterday slamming the state of Britain's grumpy service culture have produced a torrent of horror stories in the press today. For example the Independent's Hotels from Hell piece today.
Christopher Rodrigues criticised British hospitality workers' grumpiness, adding that this would only make the prospect of job losses in the industry worse.
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This page contains a single entry published on January 9, 2009 10:30 AM.
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