As readers of next week's Caterer will see, all is not rosy at the AA. After the company lost an unfair dismissal claim to former hotel inspector Jayne Wyatt in December, an AA line manager is now at the receiving end of a defamation of character case resulting from Wyatt's victory.
And with the company taking more and more money from training and consultancy since its private equity takeover by CVC and Permira in 2004, the integrity of a one-time industry rock is now in serious jeopardy.
What the Rat wants to know is, have the industry felt the impact of a half decade of radical change from the AA? Are the inspections still up to scratch? Are they better? Are they worse? Are inspectors now prettier? Do they drive better cars? Do they know less? Any take you have, sling it over to one of the Rat's secretaries: tom.vaughan@rbi.co.uk
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