Heathrow's Terminal 5 may at last be running like the finely tuned machine always intended but it seems likely that behind the scenes there's still the occasional bit of turbulence.
Kitchen Rat caught up with several former Sutcliffe caterers recently and got to chatting about what a balls-up the launch of the new terminal had been this summer.
However what goes on front of house is, according to those that used to work there in the distant past, only the half of it.
Continue reading Catering for Heathrow baggage handlers was never dull .
